The only thing I haven’t been impressed about with the Apple Computer Co. in my experience of ordering my new Powerbook G4 is that I STILL DON’T HAVE IT! Today is the day my new machine is supposed to be shipped out, for the third time. The original ship date was 10/7, then it was 10/14, now it’s today, 10/20. The irony of the whole situation is that I paid for expedited shipping ($18) to get the computer here in 2 days. That was 2 1/2 weeks ago.
So when I called again today to see what the status was on getting the computer shipped out today, I asked if they’d still expedite it to me when it was finished, but not charge me for it. Does anyone else see the irony here? I paid an extra $18 to get it shipped to me faster, but in the end, I paid to get it shipped slower. I’m confused.
Anyway, I’m still excited about the product I’ll be getting, and the Airport Express Wireless base station I ordered along with it has been here for 2 weeks already, making me even more anxious to get my computer here to put it to use. The customer service at 1-800-MY-APPLE has been totally helpful, but at the same time they haven’t really been able to do anything for me other than give me a couple of monetary credits which are miniscule in comparison with the overall cost of the G4.
I just need to have a pity party here. My frustration is only surpassed by my need for a REAL computer. PC’s are overrated and misleading. I need my MAC!
Posted on October 20, 2004
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